Frequently Asked Sports Questions
Why must I supply personal information to Betway on registration of my sportsbook account?
Betway always acts in accordance with UK law and KYC regulations require us to ask for:
- Photo ID or passport
- Proof of address no older than 3 months
- Contact details (Full name, email and phone number)
How do I send Betway copies of my documents?
You can upload copies of the required identity documents via the My Account page, or you can email us the necessary paperwork.
How can I tell that my sportsbook account registration was successful?
Betway will confirm all account registrations via email and text message, using the details you supplied on registration.
Can I change my personal details once I have an account?
Yes. You can contact Player Support with the details you need to change the required documentation and your username.